While feelings are important to make clear how you are affected by something, the use of pseudo feelings is better avoided. In fact, pseudo feelings are not feelings at all but words that express a thought. More like an opinion: my evaluation of someone else’s behavior for example. Opinions often contain a form of judgment and may create resentment in others. When using certain words creates resentment and a disconnect between people, it becomes very hard to meet our needs.
Register for the ‘Nonviolent and Effective Communication Inspiration newsletter’
In-company training and accredited
For companies, Govert offers customized training to suit your specific needs. Govert also provides accredited (in-company) training for mediators, interpreters, and other professionals.